1. What is Disability Financial Clarity (DFC)?

Disability Financial Clarity (DFC) is a specialised accounting and advisory business supporting disability providers, Supported Independent Living (SIL) providers, self-managed NDIS participants, and individuals.

Our focus is helping organisations improve financial visibility, operational performance, business sustainability, and informed decision-making through practical financial insight and tailored support.

2. Who do you work with?

We work with:

• Disability providers

• Supported Independent Living (SIL) providers

• Start-up providers

• Growing disability organisations

• Self-managed NDIS participants and their families

• Individuals seeking financial organisation and budgeting support

3. What services do you provide?

Our services include:

• Financial Health Checks

• Financial reporting and management reporting

• Bookkeeping and payroll support

• Xero setup and optimisation

• Cash flow and profitability analysis

• SIL financial modelling and sustainability reviews

• Audit and compliance readiness

• Business advisory and operational improvement

• Financial administration support for self-managed participants

Services are tailored to meet the specific needs of each client.

4. What is a Financial Health Check?

A Complimentary Financial Health Check provides an opportunity to discuss your current financial and operational position.

Together we explore areas such as:

• Financial reporting

• Cash flow

• Business sustainability

• SIL financial performance

• Operational reporting

• Compliance readiness

• Opportunities to improve financial visibility

Following the consultation, you'll receive practical recommendations tailored to your organisation.

5. Is there any obligation after the complimentary consultation?

No.

The consultation is designed to provide valuable insight into your current financial position. There is no obligation to engage Disability Financial Clarity afterwards.

6. How much do your services cost?

Every organisation is different.

Rather than offering one-size-fits-all packages, services are tailored to your organisation's size, complexity, and requirements.

Following your complimentary Financial Health Check, we will provide a customised proposal outlining the recommended services and associated fees.

7. Can you work alongside our existing accountant?

Yes.

Many of our clients already have an accountant.

Disability Financial Clarity complements existing accounting services by providing management reporting, operational financial insight, cash flow analysis, SIL financial modelling, and business advisory support.

We focus on helping business owners understand what the numbers mean and how they can support better decision-making.

8. Do you provide bookkeeping and payroll services?

Yes.

We provide bookkeeping and payroll support tailored to disability providers, including:

• Xero setup and optimisation

• Bank reconciliations

• Accounts payable and receivable

• Payroll administration

• BAS preparation support

• Monthly management reporting

9. What is SIL Financial Modelling?

SIL Financial Modelling helps providers understand the financial sustainability of Supported Independent Living services.

Reviews may include:

• Occupancy analysis

• Staffing models

• Labour costs

• Revenue and expenditure

• Financial sustainability

• Business performance

This assists providers in making informed operational and financial decisions.

10. Can you help prepare for an NDIS audit?

Yes.

While Disability Financial Clarity does not conduct NDIS audits, we help providers strengthen their financial systems and prepare for audits by reviewing:

• Financial records

• Documentation

• Internal systems

• Financial reporting

• Record organisation

• Compliance readiness

11. Do you work with self-managed NDIS participants?

Yes.

We assist self-managed participants and their families with:

• Budget monitoring

• Financial organisation

• Record keeping

• Spending visibility

• Financial confidence

Please note: Disability Financial Clarity does not provide NDIS Plan Management services.

12. Do you only work with NDIS providers?

No.

Although we specialise in the disability sector, we also assist organisations and individuals seeking stronger financial reporting, operational insight, and business sustainability.

13. Do you work remotely?

Yes.

We work with clients throughout Queensland and Australia using Microsoft Teams, Zoom, telephone, and email.

Face-to-face meetings are also available throughout the Gold Coast, Brisbane, and surrounding regions.

Where appropriate, we are happy to travel to client locations.

14. Can you assist new disability providers?

Yes.

We support new providers by assisting with:

• Business planning

• Financial forecasting

• Budget development

• Xero implementation

• Financial systems

• Operational reporting

• SIL financial modelling

15. Who is John Tomlinson?

John Tomlinson is the founder and Director of Disability Financial Clarity.

He is a Certified Practising Accountant (CPA) and Chartered Management Accountant (CIMA) with more than 30 years of experience in finance, budgeting, operational management, and business advisory across the United Kingdom and Australia.

John has held senior financial roles within healthcare, government, prisons, charities, and public sector organisations. He has also completed the NDIS audit process and developed successful business plans and financial models for Supported Independent Living providers.

Having personally experienced disability, John understands many of the challenges faced by participants, families, and providers. This experience, combined with his professional background, provides a practical understanding of the financial and operational realities within the disability sector.

16. What makes Disability Financial Clarity different from a traditional accounting firm?

Traditional accounting firms often focus primarily on tax compliance and annual financial statements.

Disability Financial Clarity goes further by helping providers understand the operational story behind the numbers.

We combine:

• Financial reporting

• Cash flow analysis

• Labour cost visibility

• SIL financial modelling

• Business performance reporting

• Operational reviews

• Strategic financial advice

Our objective is to provide practical financial insight that supports confident decision-making, sustainable growth, and improved participant outcomes.

17. Why should I choose Disability Financial Clarity?

Disability Financial Clarity combines extensive accounting expertise with real-world operational experience across healthcare, government-funded services, and the disability sector.

We believe financial reporting should do more than satisfy compliance requirements—it should help organisations make informed decisions, improve operational performance, and build long-term sustainability.

18. How do I get started?

Getting started is easy.

Book a complimentary Financial Health Check and we'll discuss:

• Your current financial position

• Operational challenges

• Opportunities for improvement

• Practical solutions tailored to your organisation

Following the meeting, you'll receive practical recommendations and, where appropriate, a tailored proposal outlining how Disability Financial Clarity can support your business.